When it comes to choosing the right car insurance company, there are several factors to consider, including cost, coverage options, customer service, and financial stability. Two of the most popular car insurance providers in the U.S. are USAA and Geico, both of which have a reputation for offering affordable rates and excellent coverage options. However, there are some key differences between the two that can make a big difference in your overall satisfaction with your car insurance policy.
Geico: Which Is Best for You?
In this article, we’ll take a closer look at USAA and Geico, comparing their coverage options, discounts, customer service, financial stability, and more to help you decide which is the best choice for you.
Coverage Options
Both USAA and Geico offer a wide range of coverage options to meet the needs of their customers. Here are some of the coverage options you can expect from each company:
USAA:
- Liability coverage
- Collision coverage
- Comprehensive coverage
- Uninsured/underinsured motorist coverage
- Personal injury protection
- Rental reimbursement
- Roadside assistance
- Accident forgiveness
- Gap insurance
- Rideshare insurance
Geico:
- Liability coverage
- Collision coverage
- Comprehensive coverage
- Uninsured/underinsured motorist coverage
- Personal injury protection
- Medical payments coverage
- Rental reimbursement
- Roadside assistance
- Mechanical breakdown insurance
- Emergency roadside service
As you can see, both companies offer a wide range of coverage options, including liability, collision, comprehensive, and uninsured/underinsured motorist coverage. However, USAA offers a few additional options, such as accident forgiveness and gap insurance, that Geico does not.
read more: Best Car Insurance Companies In USA
Discounts
Both USAA and Geico offer a variety of discounts to help their customers save money on their car insurance premiums. Here are some of the discounts you can expect from each company:
USAA:
- Safe driver discount
- Good student discount
- Military installation discount
- Vehicle storage discount
- Multi-vehicle discount
- Multi-policy discount
- Family discount
Geico:
- Safe driver discount
- Good student discount
- Multi-vehicle discount
- Multi-policy discount
- Vehicle equipment discounts (e.g. air bags, anti-lock brakes)
- Military discount
- Federal employee discount
- Membership and employee discounts (e.g. AAA, alumni associations)
As you can see, both companies offer discounts for safe drivers, good students, and multi-vehicle and multi-policy households. However, Geico offers a few additional discounts, such as vehicle equipment discounts and membership and employee discounts, that USAA does not.
Customer Service
When it comes to customer service, both USAA and Geico have a reputation for being reliable and responsive. However, USAA has a slightly better reputation for customer service in the industry. The 2023 J.D. Power U.S. Insurance Shopping Study℠ polled over 10,000 insurance customers on their shopping experiences, and USAA scored 874 out of 1,000 points while Geico scored 857. Geico’s score was slightly below the average of 861 for large companies in the industry.
Financial Stability
Both USAA and Geico have superior financial strength ratings from AM Best, which means they can easily manage their claims obligations. USAA has an A++ rating, while Geico has an A++ rating.
Cost
When it comes to cost, USAA full coverage insurance is about six percent cheaper than Geico for good drivers on average. However, the actual cost of your car insurance premium will depend on a variety of factors, including your age, driving history, and location.
In conclusion, both USAA and Geico are excellent choices for car insurance, offering a wide range of coverage options, discounts, and reliable customer service. However, USAA has a slightly better reputation for customer service in the industry, and its full coverage insurance is about six percent cheaper than Geico for good drivers on average. Ultimately, the best choice for you will depend on your individual needs and preferences. Be sure to compare rates and coverage options from both companies before making a decision.
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